FAQ
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What is Nikahified?
Nikahified is a Muslim faith based business that provides a plethora of services ranging from halal Muslim matchmaking, faith based global events and Muslim marital and pr-marital mentoring. Get in touch today to find out more information.
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How do I join/book?
Head over to the ‘Book Now’ page on our website or alternatively email: nikahified.adteam@gmail.com for more information.
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Where can I buy event tickets?
To purchase an event ticket, please email nikahified.adteam@gmail.com for more information. Please note that some of our events are listed on Eventbrite however it is usually cheaper to pay directly with us to avoid service fees.
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I'm nervous about disclosing my health condition/divorce/family situation?
Feeling nervous is completely normal at times however our team of professionals is here to help you every step of the way. Get in contact with us and we will discuss your options to ensure that you feel comfortable In sha Allah.
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What makes your matchmaking services and events Halal?
Simply put, we follow Islam. Our CEO has designed all of our matchmaking proceses and events based on careful thought and the upmost consideration for Islam. From the core upwards, Nikahified staff ensure a rigorously unquestionable approach to how we work. Now before you panic, this doesn’t mean you can’t ask questions,. In fact it means the opposite contrary to how it sounds. In other words, the way we work has been specifically curated so that every single aspect of “oh but what about xyz” is catered to. For example, a person may ask “oh but what about if my wali isn’t available for a marriage meeting” or “I’m a revert and I don’t have a guardian willing to help me get married”. We’ve got you covered in every likely scenario In sha Allah so this means you can feel rest assured that we’re not just using the word ‘halal’ as an everyday label without meaning. We take our values very seriously leaving no room for fault. We have eliminated free-mixing and our filtration system ensures that only serious people willing to get married in an honourable way come forward. Moreover, our system is backed by sharia compliant rules Alhamdullilah.
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Why do you charge for your matchmaking services?
Since you asked, here is the honest (and blunt) truth. Because this is our full-time job, because we need to live off of a halal income, provide for our own families and because we have are own several overhead costs and staff to pay on time. We acknowledge and appreciate that not every Muslim/Muslimah who is looking to get married can afford our services an thus we genuinely encourage an even better option than using our services; striving hard and making plenty of dua! This is not sarcasm, we truly do recommend this because you really never know which of your efforts can lead you to a life full of marital bliss ad as Muslims, dua is something to hold on to dearly and In sha Allah, good things and good people will come your way! The key is to never give up. Feeling sorry for yourself shouldn’t be our go-to response. Yes, acknowledge your efforts and difficulty in attaining the desired result but also do not forget that everything you want is with the One who created you. So honestly, what are you waiting for? Raise those hands and make dua!
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What is your refund policy?
Nikahified operates on a strict no-refunds policy for all payments made for all offered services and events. Refunds can only be made to clients under exceptional circumstances (please refer to our refund policy by contacting us to arrange an appointment). Please note that grounds of refunds do not include unmet expectations or the dislike of the matches selected and Nikahified does not take liability for any form of mismatches and/or a lack of guaranteed matches. We offer a transparent service which makes clear that despite our best efforts, Nikahified does not and cannot guarantee matches and you agree to these terms upon signing up thus the above does not hold grounds for a refund under our no-refund policy.
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How can I submit feedback regarding my experience?
Nikahified has an internal feedback/complaints procedure. For more information, please contact: nikahified.adteam@gmail.com
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Do you accept clients with physical disabilities such as wheelchairs?
While we recognise the importance of accessibility for individuals with physical disabilities, our current facilities unfortunately do not meet the necessary standards to provide the required support which is why we no longer provide this service. We do however hope to get to the stage where our facilities can better serve all of our Muslim community members In sha Allah.